Refund policy

1. Returns

We do not offer general returns or exchanges once an order has been collected or delivered, as our products are perishable and made to order.
However, if there is a quality issue or an error with your order, please contact us within 24 hours of purchase so we can assist you promptly.

To request a return, please email contact@churrosrepublic.com
Approved returns should be sent to:

Churros Republic
Midview Building, #04-16
50 Bukit Batok Street 23,
Singapore 659578

Please note: Items sent back without prior approval will not be accepted.

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2. Damaged or Incorrect Orders

If you receive a defective, incorrect, or damaged item, please inspect your order upon collection or delivery and contact us immediately.
We’ll review the situation and provide a replacement, refund, or credit where appropriate.
To help us process your claim quickly, please include:

• A photo of the affected item

• Your order number

• A brief description of the issue

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3. Non-Returnable Items

For hygiene and safety reasons, we are unable to accept returns or issue refunds for:

• Perishable items (including all food and beverage products)

• Custom-made or event orders

• Gift cards and promotional vouchers

• Sale items

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

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4. Contact Us

For any questions regarding returns or refunds, please reach out to our team at contact@churrosrepublic.com

We’re here to help ensure you have the best experience with Churros Republic  Singapore’s Only Halal, Michelin-preferred Churros Experience.

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